Refund Policy
Divecore Refund Policy
Thank you for shopping with us! We strive to provide excellent service and high-quality products. Please review our refund policy below:
Non-Refundable Items:
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Sale Items: All items purchased on sale are non-refundable, except in cases where the item is lost in transit. If you believe your sale item has been lost in transit, please contact our customer service team with your order details and shipping information so we can investigate the issue.
General Refund Policy:
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Divecore offers a 14-day return period for all products.
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Items must be returned in their original, unused condition for a full refund, excluding shipping costs.
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The buyer is responsible for return shipping costs unless the product is defective or an incorrect item was sent.
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Defective or incorrect items: If you receive a defective or incorrect item, you must return it before a refund is processed. We will cover the return shipping cost.
We believe in fairness for both our customers and our business, and we appreciate your understanding. If you have any questions or concerns, please contact our customer service team—we’re happy to help.
Sincerely,
Divecore
Customer Service Team