Refund Policy
Thank you for shopping with us! We strive to provide excellent service and products. Please review our detailed refund policy below:
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Non-Refundable Items:
- Sale Items: All items purchased on sale are non-refundable. The only exception to this policy is if the item is lost in transit. If you believe your sale item has been lost in transit, please contact our customer service team with your order details and shipping information so we can investigate the issue.
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General Refund Policy:
- Divecore's refund policy includes a 14-day return period for their products. Customers must return items in their original, unused condition for a full refund, excluding shipping costs. The buyer is responsible for return shipping charges unless the product is defective or an incorrect item was sent.
We appreciate your understanding and support. If you have any questions or concerns, please feel free to contact our customer service team, and we will be happy to assist you.
Thank you for your cooperation.
Sincerely,
Divecore
Customer Service Team